We have a practice and proven solutions to help you better align your IT function with the needs of your business.
IT Services
Provides specific services for IT to align with the needs of your organization – including Microsoft SharePoint deployment, Asset Management discovery and tagging, license compliance, web parts for your ITSM systems, ITIL project leadership among others.
ITIL Blueprint
Designed based on the Meritide Blueprint process to develop the roadmap for how to apply the ITIL best practice to your organization. The result is a 1 year and 3 year plan for the ITIL framework that has a process plan, an organization plan and a technology plan.
IT Service Management Assessment
Provides an assessment and recommendations related to your IT Service Management infrastructure – from your Help Desk processes and operations to data center automation processes and service level agreements.
IT Service Management Consulting
Provides proven consulting to changes in your service management system, infrastructure and functions. We bring the appropriate tools and processes to your organization to insure a best practices project.
IT Service Management Process Model
Provides a repeatable model for a successful service management plan and implementation.